* Impact Group
 

TRAINING

Professional development needs to be strategic and consistent. A good professional development strategy can increase engagement, productivity, and the morale of your team. Our professional development programs are customized for the needs of your team so it will have maximum impact.

 
 
T1.jpg

Leadership

Leadership addresses behaviour and relationship issues among staff and works through a collaborative process to increase staff accountability. With a 360° Personal Evaluation completed by coworkers, supervisors, and peers as a starting point, this program will significantly increase leadership skills across all levels and experience of staff. This program is delivered in one 2-day session. 

 
T2.jpg

Human resources

In our Human Resources Training segment, we offer a few different options beginning with A Great Supervisor. This program was developed to address the shortfalls in supervisory skills in growing businesses. Strategies are developed to increase staff engagement through more effective supervision and understanding how to motivate staff. This session is great for any company that is interested in putting more emphasis on improving communication and engagement of their team. 

Great Performance is a program that works through building a staff philosophy for your business and understanding the jobs, roles, and responsibilities. This program includes learning how to create a detailed job description for each employee and/or job position, including drafting job and behaviour expectations for each employee. This session ends with understanding the importance of creating an effective performance review process. 

We also offer workshops focused on creating processes and documents specifically for your business needs in a group session. These workshop sessions are more hands-on-creating and less workbook-learning than the training programs but still deliver the fundamentals.

 
T3.jpg

Selling/Sales

Sales are the lifeblood of any business, and it can be complicated and frustrating when customers say no or ask you to do the impossible. The key to any sale is trust. If you take our selling training you can be confident you will have the tools you need to build trust through competency, professionalism, and integrity. Create a new sales culture in your business that helps build relationships and the bottom line. We’ve simplified the process so that everyone in your business can contribute to the sales process and approach customers with confidence. This program can be taught in one 1- or 2-day session. 

T4.jpg

Everything DiSC® Workplace / Sales / Work of leaders

We all know that we can’t always choose whom we work with, but what if we could understand each other better and even learn to appreciate the differences we have. Everything DiSC Workplace® is a personalized learning experience that helps participants understand and appreciate the different styles of the people they work with and discover strategies to overcome some of the frustrations. It can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace. Taking Everything DiSC Workplace results in more effective and productive working relationships. This program can be taught in a 1-day session.

Do you ever wonder why some customers are easier to deal with than others? Everything DiSC Sales® can give you insights into how to interact and relate to every single customer you have. First, we’ll focus on understanding your sales style. Second, we’ll learn how to recognize and understand customer-buying styles. And finally, we’ll dig into how to adapt your sales style to customer-buying styles. The result will be less stress in approaching your customers and an increase in your ability to communicate effectively with them. This program can be taught in a 1-day session. 

Everything DiSC Work of Leaders® provides a simple, three-step process to help you reflect on how you approach the most fundamental work of leaders: creating a vision, building alignment around that vision, and championing execution of the vision. Unlike other DiSC reports, which emphasize understanding the differences between people, Work of Leaders focuses on understanding how your tendencies influence your effectiveness in specific leadership situations. It provides a simple, compelling process that helps leaders get real results and improves self-awareness in critical areas that will help you get better outcomes as a leader. This program can be taught in one 1- or 2-day session.

 
T5.jpg

The Five Behaviours of a Cohesive Team®

The Five Behaviours of a Cohesive Team® has a simple goal: to facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team. The Five Behaviours profile, which provides both individual and team feedback, is grounded in the model described in The Five Dysfunctions of a Team, the internationally best-selling leadership fable by Patrick Lencioni. With this program, participants will learn how, as a team, they score on the key components of the model: trust, conflict, commitment, accountability, and results. Additionally, the program is powered by Everything DiSC, a model that helps individuals better understand themselves and others. Using these results, participants will be able to create a stronger team. This program can be taught in a 2-day session with follow-up. 

 
T6.jpg

Marketing 101 / Launching Stuff

We created Launching Stuff to help dealers generate excitement among staff and develop a push strategy to customers based on products or services that the dealer intends to offer to customers in the future. This two-day workshop teaches the participants to understand the importance of expressing their differentiation over competitors in their marketplace as well as walking them through building a launch plan for their specific product or service. Participants will complete an actionable launch plan by the end of the session. Launching Stuff and Marketing 101 can be taught together in a 2- or 3-day session. 

Marketing 101 is a one-day marketing session to help businesses understand the fundamental theories of marketing as well as the impact the proper marketing mix can have on their business. Marketing 101 and Launching Stuff can be taught together in a 2- or 3-day session.

T7.jpg

Being a Great Board of Directors

An effective board of directors is vital to its organization. This training session teaches the fundamentals for building and operating as a fully functional board. It is important for members to understand the rules that give structure to setting and conducting meetings with agendas, properly presenting a policy or position, defining job descriptions and expectations for all board members, as well as functional and acceptable communication.

This program will be tailored to the needs of the board upon request and is usually a 1-day session.